Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Green Garden Courses ("we," "us," or "our") operates the website www.greengardencourses.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our landscape design courses.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, postal address
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Account Information: Username, password, course progress, preferences
• Communication Data: Messages, feedback, and correspondence with us

We also automatically collect certain information when you visit our website:

• Technical Data: IP address, browser type, operating system, device information
• Usage Data: Pages viewed, time spent on pages, links clicked, referral sources
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your course purchases and registrations
• Provide access to course materials and educational content
• Send order confirmations, course updates, and important notifications
• Respond to your inquiries and provide customer support
• Improve our website, courses, and services
• Send marketing communications about new courses and offers (with your consent)
• Analyze usage patterns and trends to enhance user experience
• Prevent fraud and ensure website security
• Comply with legal obligations and enforce our terms

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your personal data based on:

• Contract Performance: Processing necessary to provide services you've purchased
• Legitimate Interests: Improving our services, preventing fraud, and marketing
• Consent: For marketing communications and optional data collection
• Legal Obligations: Compliance with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Payment processors, email service providers, hosting providers, analytics services
• Business Partners: Course instructors and co-branded partners (with your consent)
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

6. Third-Party Services

Our website uses third-party services including:

• Google Analytics: For website usage analysis
• Facebook Pixel: For advertising and analytics
• Payment Processors: For secure payment processing

These services have their own privacy policies governing their use of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze website traffic and usage patterns
• Deliver personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

8. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide services and fulfill transactions
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce agreements
• Maintain business records

When no longer needed, we securely delete or anonymize your information.

10. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request transfer of your data
• Object: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected].

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Green Garden Courses
22897 Reddy Terrace Jansenside
NW 4017, South Africa
Email: [email protected]
Phone: +523814271213
Registration No: 80835479

16. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at [email protected].

17. Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with your local data protection authority.